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HPE PartSurfer provides fast, easy access to service parts information for a wide range of HPE and Compaq products. With PartSurfer you can:
- Search for part information by product number, serial number, model name, or part number
- Identify all HPE products that use/reference a specific part number
- Filter your search results by part keyword or category
- Display product exploded view diagrams and part photographs
- Generate on-screen and printable reports
PartSurfer is designed to be very user friendly, and most people find it easy to locate the parts information they need without detailed instructions.
Simply move your mouse over any field heading in italics for help on getting started. Our user guide is provided for those who prefer more detailed step-by-step instructions,
or have a need to print and retain documentation on using PartSurfer.
Our FAQ answers some of
the most common questions regarding HPE PartSurfer and Service Parts Information
(SPI) data. If you have a question or concern that is not addressed here, please
refer to our contact page
for more detailed help or to contact us via email.
If you can't find the answer to your question in our user guide or FAQ,
please consult our contact
page. There are links to resources for product support and other general
HPE information, as well as a link to our email feedback form.
Do not know your part number? You can find it by entering one of the following values from your product's service tag.
- Product name: This is the product name affixed to the front of the device.
- Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
- Part number/Product number (p/n): This number provides specific information about the product’s hardware components. The part number helps a service technician to determine what components and parts are needed.
- Warranty period: The number describes the duration of warranty period for the device.
- Model description (selected models only): This Alphanumeric identifier used to locate documents, drivers and support for the device.
Partsurfer website is best viewable on IE9, IE10, IE11, Google Chrome & Firefox. Few functionalities may not work properly in IE8 and lower versions of internet explorer.